Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and fit recommendations.
Are your materials sustainably sourced?
Yes, biOrb is committed to ethical fashion. We use organic cotton, recycled polyester, and ensure all suppliers adhere to our Fair Labor Code of Conduct.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Custom duties and taxes are calculated at checkout for transparency.
How should I care for my biOrb garments?
To ensure longevity, we recommend following the care label instructions specifically. Generally, cold washes and air drying are preferred for our delicate fabrics.
When will out-of-stock items be replenished?
Most of our core collection is restocked monthly. You can sign up for 'Back in Stock' notifications on the specific product page.